State of eCommerce 2021 | 9 Key Takeaways Infographic

The ecommerce channel has delivered consistent double-digit year-over-year growth prior to COVID-19, and Kantar projects 2020 to be the strongest year yet with +22% growth driven by the massive shift from offline to online. It’s with this backdrop that Catalyst and Kantar conducted a landmark study, The State of Ecommerce 2021. The study includes perspectives from shoppers, marketers, retailers, and partners that reflect and address the opportunities and challenges of the industry going into 2021.

The infographic below highlights 9 key takeaways from the report to help fuel and guide your omnichannel commerce strategy into 2021 and beyond.